FAQS

Q: HOW LONG CAN MY WIG LAST ?

A: Your wig can last for a long time with the proper care. The better you take good care of it the more you can reuse it.

 

Q: HOW MUCH HAIR DO I NEED FOR BYOB CONSTRUCTION SERVICE ?

A: For a full custom unit you will need approximately 3-4 bundles with a lace closure or lace frontal.

 

Q: CAN I COLOR THIS HAIR ?

A: Yes, you can color your hair. Once you color your hair it's no longer virgin so please keep your hair treated by conditioning and moisturized.

 

Q: DO YOU OFFER CUSTOM COLORING FOR WIGS ?

A: Yes we offer this service !

 

Q: HOW DO I TRACK MY ORDER ?

A: Your order will process for 48-72 business hours. Once we ship your order out you will receive an email containing your tracking information. Additionally please allow 24-48 business hours for your shipment details to update with USPS.

Q: WHAT HAPPENS IF MY ORDER BEEN DELIVERED, BUT I DON’T HAVE MY ORDER

A: Please PLEASE contact USPS to resolve the issue or file a claim. All packages are insured, Million Dollar Units is not responsible for any packages that have been delivered. 

Q: I LIVE IN THE AREA CAN I PICK UP A UNIT?

A: Yes of course !

 

Q: CAN I GET A REFUND IF I CHANGE MY MIND ABOUT A PRODUCT?

A: All sales are final. NO REFUND OR EXCHANGES.